Last updated: June 16, 2026
In this privacy policy, we explain which personal data we collect when you visit our website, book our Mixed Reality experience, and how we handle these data.
1. What data do we collect?
When you visit our website or make a booking, we may process the following data:
- During booking/reservation: First name, last name, email address, phone number, address details (if required for billing), the number of players, and the chosen date/time.
- During payment: Payment details (these are securely processed via our payment provider, such as PAY and Stripe; we do not see or store your full banking details).
- Via the contact form: Name, email address, and the content of your message.
- Automatically generated data: IP address, browser type, and browsing behavior on our website (via cookies).
2. Why do we process this data?
We use your data strictly for the following purposes:
- Execution of the agreement: To confirm and manage your booking for the experience, and to send you the necessary pre-visit instructions.
- Payment processing: To securely handle the payment for your booking.
- Customer service: To respond to questions or comments sent via our contact form.
- Legal obligation: We are legally required to retain certain invoicing data for tax and administration purposes.
- Website optimization: To anonymously analyze how visitors use our website, allowing us to improve the user experience.
3. Do we share your data with third parties?
Pamogi never sells your data to third parties. We only share your data with external parties if it is strictly necessary for our services. This includes:
- Our website hosting provider.
- The online booking system we use.
- The payment service provider (to process payments).
- Our accountant (for tax and financial reporting).
6. Cookies
Our website uses cookies. These are small text files stored on your computer, tablet, or smartphone.
- Functional cookies: Necessary for the website and the booking system to function properly.
- Analytical cookies (e.g., Google Analytics): These measure website traffic anonymously.
You can opt out of cookies or delete existing cookies through your internet browser settings.
5. Your Rights
You have the full right to access, correct, or request the deletion of the personal data we hold about you. You also have the right to withdraw your consent for data processing.
If you wish to exercise these rights, please send an email to: hello@pamogi.org. We will respond to your request as quickly as possible.
6. Security
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, and unauthorized access. Our website uses a reliable SSL certificate to ensure your data does not fall into the wrong hands.
7. Contact Information
Pamogi BV
Baron Ruzettelaan 5
8310 Assebroek
hello@pamogi.org
